We’re aware that sometimes things happen which are outside of your control. In the event of needing a refund for a cancelled event, do discuss this with your event planner as early as possible, before extra services and products may have been ordered. We will discuss our policies with you before entering into contracts and then liaise with you in the unfortunate event of an event being canceled. We believe it’s important that all parties are aware of their obligations and responsibilities. This goes a long way towards maintaining professionalism, enjoying healthy relationships with loyal vendors and suppliers and ensuring our customers are always delighted with our service to them.

We consider the size and capacity of venue needed for the number of guests, facilities provided, parking, technical needs and budget constraints. We visit venues to check on the quality of the facilities and liaise with clients, keeping them informed of decisions made.

We work from start to finish on both commercial and personal events. These range from product launches, conferences and company award evenings to celebratory birthday, weddings and anniversary events. We’ve worked across all business sectors and are happy to provide references and testimonials.

The length of time before you receive your photos depends on the size of your wedding, length of day and time of year, but generally around 20 days.